Phonak Roger Charging Rack

Payment

We currently only accept PayPal for payment, although checkout can be made without having/creating an account.

For orders over £100 we can accept payment via BACS on prior arrangement

Shipping

Your item will be professionally & carefully packed and despatched in a timely manner.

All orders will normally be posted the same day for orders placed up to 3pm. Orders placed after 3pm usually ship the following working day.Orders are not usually processed for shipment on weekends and bank holidays.

Please check the "Postage and payments" tab for shipping rates and options. Please note that if your country is not shown, we cannot offer a shipping service, however, we can ship to a Mainland UK freight forwarder specified as a shipping address.

You can specify a different shipping address in PayPal at checkout - please note we cannot change the delivery address manually after the payment has been made using PayPal.

Returns

Business returns accepted for faulty items, and will be offered a full refund or an exchange on a like-for-like basis. All returns to be sent within 60 days of receipt. Consumer returns accepted for any reason within 60 days of delivery, but the buyer is responsible for return postage costs for unwanted or incompatible items - if the item is faulty or damaged, the postage costs will be covered by Restore Technology in alignment with Distance Selling Regulations to which we fully comply. All Unwanted/Incorrect software or new items must be returned unopened.

It's our mission to make returns as hassle-free as possible for you should you need to return any item. Please contact us to initiate the returns process.